DMS

The document management section discusses how documents are handled by the integrated document management system in eserp.

A document management system is a database supported system for managing documents. The document management system in eserp was designed to allow a unified system of document storage for all business transactions in eserp.

A document can enter the DMS in three ways:

  1. By printing a report, if the option With DMS storage is activated for the report in Report management.
  2. Through a new contact in Contact management (Example: When you import an email, the attached files are stored in the DMS when the contact is created.)
  3. By manually adding a document
    • in a process = Addresses (direct process assignment or contact to process)
    • in a process = Addresses (miscellaneous / Contact)
    • in the free folder area of the DMS module

To be able to view all the documents generated in the DMS, you must have an existing connection to the es Business server on which the DMS was configured.